Privacy Policy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13.

If you are under 13, do not use or provide any information on this Website, do not use any of its forms or features, and do not provide any information about yourself to us, including your name, telephone number, email address, or any user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at hello@iamstillchosen.com.

When you access the Website, the Company will learn certain information about you during your visit.

Information you provide to us

The Website provides three places for users to provide information: the consultation booking form, the fortnightly letter sign-up, and the episode alerts sign-up. We collect the information that users provide by filling out those forms and by communicating with us by email.

• Booking a consultation — your name and email address are required, because without them we cannot reply to you. Your telephone number, and anything you choose to write in the message box, are optional.
• The fortnightly letter and episode alerts — your email address, and nothing else.

We use the information you provide to us to reply to you, to arrange and prepare for the consultation you requested, to deliver the requested service, and to send you the letter or the alerts you asked to receive.

Information we collect through automatic data collection technology

As you navigate through our Website, we use no automatic data collection technology of any kind. There is no analytics service on this Website, including Google Analytics, and there are no tracking scripts. We do not collect data about your location, your traffic pattern through the Website, the type of computer you use, your operating system or your browser type, and we do not know which pages you have read.

Our web host may keep standard server logs, which can include IP addresses, for security and reliability. We do not use those logs for marketing and we do not associate them with you.

If the Company ever adds analytics, this section must be rewritten before that tool goes live.

Many commercial websites use a standard technology called “cookies” together with server logs to gather the date and time of visits, the pages viewed, time spent at the site, and the websites visited just before and just after. This Website does not.

Still Chosen sets no cookies. It uses no social media pixels, no advertising pixels, and no technological equivalent of a cookie. Nothing on the page is loaded from another company — no fonts, no scripts, no embedded video, no images hosted elsewhere.

That is also why you are not asked to accept anything when you arrive. There is nothing to accept.

If the Company ever adds a cookie, a pixel or an embedded third-party feature, this section and a consent notice must be added before it goes live.

On many websites, some content or applications — including advertisements — are served by third parties such as advertisers, ad networks and servers, content providers and application providers, who may use cookies, web beacons or other tracking technologies to collect information about you and to deliver interest-based advertising.

No advertiser, ad network, content provider or application provider serves anything on this Website. No third party is able to place a cookie or a beacon through it, or to build a picture of your activity across other websites from your visit here. There is nothing for us to disclaim control over, because there is nothing here.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received through the Website and by telephone.

This also applies when you sign up through any of our forms using your email address. For further information see the email policies below.

We are committed to keeping your email address confidential. We do not sell, rent or lease our subscription lists to third parties, and will not disclose your email address to any third party except as allowed in the section titled Disclosure of your information.

We will maintain the information you send by email in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. In addition, every email will contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.

Users who no longer wish to receive the fortnightly letter or the episode alerts may opt out by using the unsubscribe link at the bottom of any email, or by writing to hello@iamstillchosen.com, and we will remove you promptly.

Our emails contain no tracking pixels. We do not record whether you opened a message or which links you clicked.

If the Company ever sends through a platform that measures opens and clicks, this section must say so before the first such email is sent.

The Company collects your information in order to record and support your participation in the activities you select. If you request a consultation, sign up for the fortnightly letter, or sign up for episode alerts, we collect your information and use it to keep you informed about the thing you asked to receive.

As a visitor to this Website, you can read every page without providing any information at all. It is only when you ask us for something that you are required to provide it.

Signing up for one thing does not sign you up for another. Requesting a consultation does not add you to the letter, and joining the letter does not create a client file. Each is a separate, deliberate choice you make. We do not automatically enrol you in anything.

Anything you write in the optional message box may describe your health, your beliefs, your family or your workplace. We hold it only because you chose to tell us, we use it only to prepare for our conversation, and we delete it on request.

We use personal information for the purposes of presenting our Website and its contents to you, responding to your enquiry, providing you with information you have asked to receive, arranging and carrying out any work agreed between you and the Company, administering our business activities, and providing client service.

We do not use your information to make you offers on behalf of third parties in exchange for a commission. We do not display advertisements to you. We do not tailor content to your personal characteristics, interests or activities, and we do not make automated decisions about you.

Everything you send is read by a person, and that person is Sorrina.

The Company does not operate an SMS programme and does not send marketing text messages. If you give a telephone number when booking, it is used only to reach you about the consultation you asked for.

If the Company ever introduces text messaging, this section must set out the sending number, the message frequency, that message and data rates may apply, and the HELP and STOP instructions, before the first message is sent.

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected, whether automatically or through your voluntary action. There are four narrow exceptions.

• Service providers — our web host and our email provider handle your message in the course of delivering it to us. They are not permitted to use it for their own purposes.
• Enforcing an agreement — we may disclose your personal information to a third party, including a lawyer, when necessary to enforce our terms or any other agreement between you and the Company.
• A change in the business — we may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of the Company's assets or business. Any successor would be bound by this policy.
• Where the law requires it — we may disclose information when legally compelled to do so: when we, in good faith, believe the law requires it, when it is necessary for the protection of our legal rights, or when compelled by a court or other governmental entity.

We employ commercially reasonable methods to ensure the security of the information you provide to us. The Website is served over an encrypted connection (SSL), access to messages is limited to Sorrina, and we work only with reputable providers.

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private documents or financial details to us by email. Doing so is allowed, but at your own risk.

We do not use software to create summary statistics about visitors, and we do not monitor which sections of the site are of most or least interest, because we do not collect the data that would make it possible.

We hold as little as possible for as short a time as possible, on the view that information never collected cannot be exposed.

• Enquiries that do not become work — deleted within nine months.
• Client records — kept while we work together and for five years afterwards, then deleted, except where the law requires us to keep them longer.
• The fortnightly letter and episode alerts — your email address stays on the list until you leave, and is deleted when you do.

Ask us to delete something sooner and we will, without asking why.

HIPAA protects information held by doctors, therapists, hospitals and their insurers. The Company is none of those things and does not provide clinical care, so what you tell us is not protected health information under HIPAA.

What protects it is this policy and how we work: one reader, no marketing platform, nothing sold, deleted on request. If you need care that is HIPAA-covered, that is exactly the kind of referral we will make.

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email to the address we hold for you, and through a notice on this page. The date the privacy policy was last revised is identified at the top and at the bottom of the page.

You are responsible for ensuring we have an up-to-date, active and deliverable email address for you, and for periodically visiting this privacy policy to check for changes.

This Website is intended for visitors in the United States, and this policy is written to United States law. The United States has no single privacy statute, so different states describe these rights differently. We do not ask which state you live in. Every visitor may ask us to:

• tell you what personal information we hold about you, where it came from, why we hold it and who has seen it, and give you a copy in a portable form;
• correct anything that is inaccurate;
• delete what we hold;
• stop contacting you, or stop sending the letter or the alerts.

We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete it, or (b) the end of the retention period set out above.

We require only the information that is reasonably required to answer you or to enter into an agreement with you. We will not require you to consent to any unnecessary processing as a condition of working with us.

We will never treat you differently for asking — no worse service, no higher price, no delay. We respond within 45 days, and usually within a few days. If we ever have to refuse a request we will explain why, and you may reply to appeal that decision; we will answer the appeal in writing.

California. Under the CCPA as amended by the CPRA you hold the rights above, including for the twelve months preceding your request. We have not sold or shared personal information for cross-context behavioural advertising in the preceding twelve months, and we do not use sensitive personal information for any purpose other than replying to you. Under California's Shine the Light law we disclose nothing to third parties for their own direct marketing.

Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware and other states with comprehensive privacy laws give residents equivalent rights of access, correction, deletion, portability and opt-out. We extend all of them to everyone.

Washington and Nevada. What you write in the optional message box may amount to consumer health data under Washington's My Health My Data Act or Nevada's SB 370. We never sell it, never share it, and will delete it and withdraw it from our records at your request.

This policy does not address the General Data Protection Regulation. If the Company ever markets to, or knowingly accepts clients from, the United Kingdom or the European Union, a GDPR section must be added before that happens.