Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes.

You are expected to check this page from time to time so that you are aware of any changes, as they are binding on you. The date these Terms were last revised appears at the top and at the bottom of this page.

Your use of the Website is also subject to the Company's Privacy Policy, which governs the Website and sets out our data practices in full. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Use.

In short: the Website sets no cookies, runs no analytics and loads nothing from any other company. We collect only what you type into a form, we do not sell or trade it, and we delete it on request. The Privacy Policy says all of this properly.

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion and without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time we may restrict access to some parts of the Website, or the entire Website.

To access some of the resources the Website offers, you may be asked to provide your name, your email address or other information. It is a condition of your use of the Website that all the information you provide is correct, current and complete. You agree that all information you provide is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with that policy.

The Website does not currently offer user accounts, and there is no password to create or protect. If accounts are ever introduced, you will be responsible for keeping your credentials confidential, for all activity that occurs under them, and for notifying us immediately of any unauthorised use. We would have the right to disable any user name or password at any time in our sole discretion, including if in our opinion you have violated any provision of these Terms of Use.

You are granted a non-exclusive, non-transferable, revocable licence to access and use the Website and the resources available for download from the Website strictly in accordance with these Terms of Use.

As a condition of your use of the Website, you warrant to the Company that you will not use the Website or any of its resources for any purpose that is unlawful or prohibited by these Terms. You may not use the Website in any manner that could damage, disable, overburden or impair it, or interfere with any other party's use and enjoyment of it. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website.

All content included as part of the Website — text, graphics, logos, images, audio, cover art, and the compilation of all of it — is the property of the Company or its suppliers and is protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices contained in any such content, and will not make any changes to them.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part, found on the Website or in any of the resources available for download from it.

The Company's content is not for resale. Your use of the Website does not entitle you to make any unauthorised use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices. You will use protected content solely for your own individual use, and will make no other use of it without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We grant you no licences, express or implied, to the intellectual property of the Company or our licensors except as expressly authorised by these Terms.

Still Chosen, The Quiet Reclaiming, the SEAM method, the Company logo, and all related names, logos, programme and service names, designs and slogans are trademarks of the Company or its licensors. You must not use such marks without the prior written permission of the Company. All other names, logos and marks appearing on this Website are the trademarks of their respective owners.

The information contained on this Website, the episodes of The Quiet Reclaiming, the fortnightly letter, and any resources available for download through this Website are for educational and informational purposes only.

The information contained on this Website and in those resources is not intended as, and shall not be understood or construed as, legal, financial, tax, medical, psychological, psychiatric, health or any other professional advice.

The Company provides recovery coaching. The Company is not a licensed clinician, and nothing offered on this Website or through any programme is psychotherapy, counselling, mental health treatment, medical care, diagnosis, or a substitute for any of them. No therapeutic or clinical relationship is created by your use of this Website or by your participation in any programme.

You agree that you are responsible for your own physical, mental and emotional wellbeing, and for obtaining care from a qualified professional where it is needed. If you are already under the care of a clinician, you are responsible for consulting them before making changes to your care. Coaching does not replace their advice.

If you are in crisis or in danger, this Website is not the right resource. Contact your local emergency service, or in the United States call or text 988 to reach the Suicide and Crisis Lifeline.

We have done our best to ensure that the information provided on this Website and in the resources available for download is accurate and valuable, but we cannot guarantee its accuracy. Neither the Company nor any of its owners, employees or contractors shall be held liable or responsible for any errors or omissions on this Website, or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or in the resources available for download from it. You agree to use judgment and to conduct due diligence before taking any action or implementing anything suggested or recommended on this Website.

You agree that the Company has not made any guarantee about the results of taking any action, whether recommended on this Website or not. The Company provides educational and informational resources intended to help. You nevertheless recognise that your ultimate outcome will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control or knowledge of the Company.

You also recognise that prior results do not guarantee a similar outcome. The results obtained by others — whether clients of the Company or otherwise — applying the principles set out on this Website are no guarantee that you or any other person will obtain similar results.

No statement on this Website is a promise of recovery, of reconciliation, of a particular emotional state, or of any outcome in any legal, employment, family or personal matter.

Visiting the Website or sending email to the Company constitutes electronic communication. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We are pleased to communicate with you by email, and there are several places on this Website that allow you to send us a message. Any such message does not create a coaching relationship, a business relationship, or any contractual relationship. A coaching relationship begins only when it has been agreed in writing between you and the Company.

As set out more fully in our Privacy Policy, we will take reasonable steps to keep your communications confidential, but we cannot guarantee the security of email and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

The Website does not currently offer comment sections, forums, message boards, chat areas or other facilities that let you communicate with the public at large (collectively, “Communication Services”). Small-group sessions of between three and nine people may be arranged on request, at the Company's discretion and subject to need and availability.

Where any Communication Service is offered, you agree to use it only to post and receive messages and material that are proper and related to that service. You agree that you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; post anything defamatory, infringing, obscene, indecent or unlawful; upload files containing material protected by intellectual property law unless you own or control the rights; upload viruses or corrupted files; advertise or solicit for any business purpose; conduct or forward surveys, contests, pyramid schemes or chain letters; restrict or inhibit any other user's enjoyment of the service; harvest or otherwise collect information about others, including email addresses, without their consent; or violate any applicable law or regulation.

What is said in a private community stays in it. You agree not to record, transcribe, repeat, publish or share outside the group anything another member discloses there. This obligation survives the end of the session and of any engagement with the Company.

The Company has no obligation to monitor any Communication Service, but reserves the right to review material posted to one and to remove any material in its sole discretion, and to terminate your access at any time without notice. The Company reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

Always use caution when giving out personally identifying information in any Communication Service. The Company does not control or endorse the content of member communications and disclaims any liability with regard to them and to any action resulting from your participation.

The Company does not claim ownership of the materials you provide to the Website (including feedback and suggestions) or post, upload, input or submit to the Website or its associated services (collectively, “Submissions”). However, by making a Submission you grant the Company and its necessary sub-licensees permission to use your Submission in connection with the operation of its business, including the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission.

We will not publish your name, your likeness or any identifying detail alongside a Submission without your separate written permission. Nothing you write to the Company in confidence — in a booking form, in an email, or in the course of coaching — is a Submission for the purposes of this section.

No compensation will be paid with respect to the use of your Submission. The Company is under no obligation to post or use any Submission and may remove any Submission at any time in its sole discretion.

By making a Submission you warrant and represent that you own or otherwise control all of the rights to it, including all rights necessary for you to provide it.

The Website may contain links to other websites (“Linked Websites”). The Linked Websites are not under the control of the Company, and the Company is not responsible for the contents of any Linked Website, including any link contained in one or any change to one. The Company provides these links only as a convenience, and the inclusion of any link does not imply endorsement by the Company or any association with its operators.

Certain services made available through the Website are delivered by third-party websites and organisations. By using any product, service or functionality originating from the Website, you acknowledge and consent that the Company may share the information necessary to deliver it with any third party with whom the Company has a contractual relationship for that purpose.

Where the Company refers you to a clinician, a lawyer, a crisis line or any other outside resource, that referral is offered in good faith as information. The Company does not supervise, employ, endorse or take responsibility for any professional or service you engage as a result.

The Company from time to time offers one-to-one coaching, programmes, small-group sessions and associated material for sale through this Website. The Company grants you a limited, personal, non-exclusive, non-transferable licence to use those programmes and materials (collectively, the “Programmes”) for your own personal use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Programmes.

By purchasing or participating in a Programme, you agree that it may be used only by you for your own personal use, and may not be shared, sold or redistributed without the express written consent of the Company. Access is personal to you and may not be transferred to another person.

You further agree that you shall not create any derivative work based upon a Programme, and shall not offer any competing coaching product or service based upon material contained in a Programme.

Fees for small-group sessions are not fixed by this Website. They are quoted on request, according to the size of the group and the scope of what is asked for, and are subject to change until agreed in writing.

The specific terms of any Programme — its price, its duration, what is included, the schedule, and the refund terms — are set out in the written agreement you enter into for that Programme. Where anything in that agreement conflicts with these Terms of Use, that agreement governs.

The Company provides resources on this Website that users may access by providing an email address, including the fortnightly letter. The Company grants you a limited, personal, non-exclusive, non-transferable licence to use those resources (the “Free Content”) for your own personal use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Free Content.

By downloading or receiving Free Content, you agree that it may be used only by you for your own personal use and may not be sold or redistributed without the express written consent of the Company. You further agree that you shall not create any derivative work based upon the Free Content, and shall not offer any competing product or service based upon information contained in it.

You may of course share a link to this Website with anyone at all.

The Company may from time to time present information from a third party in the form of a podcast guest interview, an interview on another platform, a guest written piece, or another medium. The Company does not control the information provided by such guests, is not responsible for investigating the truth of any information provided, and cannot guarantee the veracity of any statement made by a guest. The views of a guest are their own and are not those of the Company.

Individuals who agree to appear as guests on any podcast offered by the Company grant the Company an irrevocable, worldwide, royalty-free licence to record, edit, reproduce, distribute, publicly perform and publish the interview and any material they contribute to it, in any medium now known or later devised, and to use their name and likeness in connection with it.

The Company does not operate a subscription. Every Programme is offered for a fixed term — three days, six weeks or three months — and there is no recurring charge and no renewal. Nothing continues, or bills again, unless you separately agree to it in writing.

You may stop at any time by emailing hello@iamstillchosen.com. No reason is required and none will be asked for. Refunds are governed by the Refunds section above.

The fortnightly letter and episode alerts are free and are not subscriptions in this sense. You may leave either at any time using the unsubscribe link in any email.

Accelerated Strategic Advisory (three days). You may cancel and receive a full refund within twenty-four hours of purchase, for any reason or none. After that period the fee is non-refundable, because preparation begins immediately and the engagement concludes within three days.

Intensive Strategic Advisory (six weeks) and Comprehensive Strategic Advisory (three months). You may cancel and receive a full refund of the fee paid at any time before the seventh day following your start date. No conditions attach to this refund: you are not required to demonstrate attendance, completion of exercises, or any other participation, and you are not required to give a reason. Requests are made by email to the address below and are processed within fourteen days.

The Company may ask about your experience of the work, and may invite feedback. Any such request is for the Company's own improvement. It is not a condition of the refund and does not affect your entitlement to it.

After the seventh day following your start date, fees are non-refundable in respect of work already performed. Where refund terms are separately agreed in the written agreement for a Programme, those terms govern to the extent they conflict with this section.

Nothing in this section is a guarantee of any outcome. See No guarantees as to results above, and the Disclaimer.

If you receive a refund of any purchase, that refund immediately terminates any and all licences granted to you to use the material provided under these Terms of Use or any other agreement. You shall immediately cease using the material and destroy all copies of it, including recordings, worksheets, templates, slides, and access to any members' area or private group.

THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE. THE COMPANY FURTHER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMMES, PRODUCTS OR SERVICES INCLUDED ON OR THROUGH THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

YOU AGREE THAT THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY TYPE OF DAMAGES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGES ARISING FROM THE USE OF THIS WEBSITE OR THE RESOURCES YOU MAY DOWNLOAD FROM IT.

THE INFORMATION, PRODUCTS AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. THE COMPANY MAY MAKE IMPROVEMENTS OR CHANGES TO THE WEBSITE AT ANY TIME.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL INFORMATION, PRODUCTS, SERVICES AND RELATED GRAPHICS ON THE WEBSITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND, AND THE COMPANY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THEM, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE, OR WITH THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.

Where liability cannot lawfully be excluded, the Company's total liability to you for any claim arising out of or relating to the Website or any Programme shall not exceed the total amount you paid to the Company in the twelve months preceding the claim.

Please read this section carefully. It affects how disputes between you and the Company are resolved.

We would far rather resolve a problem directly. Before beginning any formal proceeding, you agree to contact us at hello@iamstillchosen.com and give us thirty days to try to resolve the matter with you.

If a dispute cannot be resolved that way, you and the Company agree that it shall be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration shall take place in the State of Wyoming, or by videoconference or on the documents alone at your election. Filing and administrative fees shall be allocated in accordance with those Consumer Arbitration Rules.

You and the Company each waive the right to participate in a class, collective or representative action, and agree that any arbitration shall be conducted solely on an individual basis.

Nothing in this section prevents either party from bringing an individual claim in small claims court, or from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property rights.

These Terms of Use, and any dispute arising out of them or out of your use of the Website, are governed by the laws of the State of Wyoming, without regard to its conflict of law provisions.

The Website is controlled, operated and administered by the Company from within the United States, and it is intended for users in the United States. If you access the Website from a location outside the United States, you are responsible for compliance with all local laws. You agree that you will not use the Company's content in any country or in any manner prohibited by any applicable law, restriction or regulation.

You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, contractors, agents and third parties, from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Website or its services, any postings made by you, your violation of any of these Terms, your violation of the rights of a third party, or your violation of any applicable law, rule or regulation.

The Company reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defences.

The Company reserves the right, in its sole discretion, to terminate your access to the Website and any related services, or any portion of them, at any time and without notice. Use of the Website is unauthorised in any jurisdiction that does not give effect to all provisions of these Terms.

The Company also reserves the right to decline or to end a coaching relationship where it is not a fit, where the aim is to cause harm to another person, or where the support you need is clinical or legal rather than something coaching can provide. Where we decline, we will say so plainly and point you toward a better option.

You agree that no joint venture, partnership, employment or agency relationship exists between you and the Company as a result of this agreement or your use of the Website. The Company's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the Company's right to comply with governmental, court and law enforcement requests relating to your use of the Website or to information provided to or gathered by the Company.

If any part of this agreement is determined to be invalid or unenforceable under applicable law, including the warranty disclaimers and liability limitations set out above, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original, and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement, together with the Privacy Policy and the Disclaimer, constitutes the entire agreement between you and the Company with respect to the Website, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to the Website. Any written agreement for a specific Programme governs that Programme where it conflicts with these Terms.

A printed version of this agreement, and of any notice given in electronic form, shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.