Frequently asked questions.

All three programmes. You have seven days from your start date. Email us before day seven and we will refund your full investment — no conditions, no evidence, no conversation about why. You do not owe us an explanation for changing your mind.

However, we are still here for your growth, so we will ask how it went. Your answers help us make every programme more efficient and effective for the people who come after you. Here is what showing up looks like:

• attend your mapping session and your first coaching call
• keep the daily tracker for at least five of the seven days
• send us your week-one exercise

Give us your honest feedback. It changes nothing about the refund — you will have it either way.

After day seven, work already done is not refunded. What we will never guarantee is an outcome: nobody honest can promise you how you will feel in six weeks.

No. You tell me what you want to tell me, in whatever order it arrives. You do not need it organised, dated, or proven. Nothing you say is repeated or divulged without your explicit permission.

No, and I will not pretend otherwise. I am not a clinician. I do not diagnose, and this does not replace therapy, medical care or legal advice. If you need one of those first, I will tell you in the consultation and point you towards it rather than take you on.

Then start with what is free. The weekly letter costs nothing and the method is in it — one story, one tool, one blessing, every Monday. You will never be pressured to buy anything, and you will not be treated as a lead who failed to convert.

Then you go quiet. Recovery is not linear and this is not a streak you can break. Come back when you come back — nothing expires, and I will not chase you.

Yes. People sometimes begin with the three weeks and find, once the immediate thing has passed, that what they actually need is the six weeks. Tell me and we will arrange it — what you have already paid is credited against the longer programme, so you are never charged twice for the same ground.

The three programmes are private, one to one. Small-group sessions of three to nine people can be arranged on request — ask me, and I will look at what the group needs and what I have available. I do not run them to a schedule, and I will say plainly if a group is the wrong setting for what you are carrying.

Group pricing is not the same as the three private programmes above. It is quoted at the time, according to the size of the group and what is being asked for, and it is subject to change.

I will say so in the consultation, and I would rather say so than take you on. If what you want is for someone else to suffer, I am the wrong person. Not because wanting it is wrong — it may be the most reasonable thing you have felt in months — but because I cannot deliver it, and because this work needs your attention pointed at your life rather than at theirs. The best revenge available to you is becoming undeniable again, in the open, where they can see it. That one I can help with.